bdg

bdg App support

Contact
+91 7200073952

Adress
Indian
Madhya Pradesh,Sheopur
postalCode:476001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal, then click "send OTP" and wait. If you don't receive the OTP after the set time, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active phone number. If the number has changed, submit your correct KYC (Know Your Customer) details via email to the customer support system for assistance with account transfer. This will facilitate the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should ensure a smooth and issue-free experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means users can only access their earnings from actual gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To use this app, you must complete and submit all required KYC details, including saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring a wait time of up to 24 hours. This delay is a rare exception to the otherwise efficient processing time within the app.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. This means you can withdraw the actual winnings earned from playing games, but not the bonus amount itself. The bonus earnings are meant for in-game use only.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.

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